Woodland Group are global logistics specialists. Their core values focus heavily on the service and experience they deliver to their customers. Their mission is simple, to provide every customer with the very best, unforgettable experience and to be considered an "investment" by their customers.
Before joining Returnloads, the biggest challenges Woodland faced was not being able to find the right back loads, so empty milage was becoming a pressing concern for the business. Before having access to a freight exchange, finding reliable hauliers we could trust was difficult, this meant Woodland had to turn down excess work they couldn’t cover ourselves, therefore missing out on revenue opportunities.
Gary Wheeler, Traffic Manager at Woodland Group said “we wasted several hours each day just calling around haulage companies trying to match loads to hauliers that had free vehicles. Matching the route and the loads just took too long. We couldn’t continue operating like this. The main reason we chose Returnloads over other exchange sites was the easiness of the site. It is all simple to use, self-explanatory and very clear.” After introducing Returnloads into one of the branches at Woodland, they found it so beneficial to the business, it was rolled out across all depots.
After introducing Returnloads into one of our branches, we found it so beneficial to the business, we rolled it out to all of our offices.
We asked Dave what the top 3 features of our platform are:
1) Again the ease of use is the best feature of the site
2) When placing loads the ability to add additional information
3) The ability to sort or place loads into areas makes it easier to control the fleet
“The biggest impact Returnloads has had on our business has been the cost saving. The ability to find back loads for our vehicles easily and with reputable companies means we no longer run our vehicles empty. After introducing Returnloads into one of our branches we found it so beneficial to the business we rolled it out across all of our offices and it’s now company policy to use this platform. We’re also able to find coverage for our excess loads, again with reputable hauliers, which means we can give our customers the service they require.”
Are you experiencing similar problems to Woodland Group? Let us help you! Get in touch with a member of the team today to see how we can help you.